Recalibrating trust for diverse teams

Switch-On is a boutique consulting agency bringing together expert practitioners in cross-cultural and digital change. Switch-on intervenes to prevent and address trust breakdown in culturally diverse teams, with particular interest in the role of digital technology.

Our core training program


Switch-On developed a core training program of two interactive modules, delivered over one day or two consecutive half-days. Our program nurtures team productivity and leadership potential by equipping participants with models to negotiate cultural and operational ambiguity in digital contexts.

Switch-On program outcomes:
Create a sense of shared ownership in the team
Build trust between team leader and team members
Foster team alignment on values
Develop a global community of practice

Switch-on also provides customised team training and coaching. 

Communicating at a distance –
the practice of focused attention

Reframe listening as a deliberate practice and harness the power of focused attention

Cultivate curiosity as a form of respect, empathy, and meaning-making 

Anticipate operational challenges in digital interactions

Recognize cultural misunderstandings and build trust at a distance

The art of interpretation – Understanding habits of mind

Reveal implicit filters and value systems informing perception and behaviour

Reflect on cultural lenses and biases for rapport-building

Identify and decode the signs of cultural difference in distant communications

Celebrate differences in worldviews as a source of intelligent insight

Our Team

Switch-on brings together a team of leading thinkers on cross-cultural and digital challenges. 

Dr Christopher Bell

Associate Consultant

Christopher is a consultant whose 35 year career reflects his operational expertise in cross-cultural environments, creative arts and business in leadership development, change management and communication


Wesa Chau

Associate Consultant

Wesa is a facilitator, speaker and consultant on cultural diversity, especially in relation to leadership, community engagement and communication. She is also tertiary educated in software engineering. 


Julien Leyre

Associate Consultant

Julien Leyre is a French-Australian writer, and educator with experience across digital engagement, cultural production, governance and education design, in four languages and on five continents. 


Elizabeth Winkelman

Associate Consultant

Elizabeth Winkelman is a facilitator, linguist and digital curator who has delivered cross-cultural programs in China and Japan to a diverse range of people and organizations.